Involve consumers – Page 2 – followthethings.com

Posted on November 10, 2024January 8, 2025 by Ian Cook

Hugh’s Chicken Run

Hugh [sobbing]: "I really don't want to kill another bird this morning'.
Hayley: 'You can afford free range. I can't. This is what I can afford.'
Hugh: 'To my delight, the response has been amazing. People really do care about chickens.'
Hugh: 'So, you are selling out of free range chickens'. Supermarket manager: 'We are'.

followthethings.com
Grocery

TV DOCUMENTARY SERIES

CHANGE CONSUMER BEHAVIOUR

CHANGE CORPORATE BEHAVIOUR

CHOOSE THE RIGHT THING

TARGET THE RIGHT BRAND

“Hugh’s Chicken Run“
A three-episode TV series hosted by Hugh Fearnley-Whittingstall for Channel 4 TV’s ‘Food Fight’ season.
Screengran slideshop embedded above. Search online to watch episodes here. Channel 4 episode guide here.

Private School-educated celebrity chef Hugh Fearnley-Whittingstall takes part in a season of actvist-themed ‘Food Fight’ TV programmes on the UK’s Channel 4. His Hugh’s Chicken Run series has three episodes. He wants to persuade the shoppers of his home town of Axminster in Devon to stop buying factory-farmed chickens. You can get 2 for £5. The animal welfare issues are horrendous. And he wants the UK’s supermarket chains to stock free range alternatives to give consumers a choice. But how can he do this? He tries all sorts of tactics. For different audiences. He educates consumers in a supermarket carpark about the cramped and unsanitary conditions for factrory farmed chickens. He can’t get access to film in a commercial chicken farm, so he sets up one himself, runs it for a while, and invites cheap chicken consumers to see where their food comes from. He works with residents on a low income housing estate in the town to keep rear their own chickens. This is where he meets single mum Hayley, who ends up being the ‘mother hen’ of the project. He lobbies the supermarkets throughout the series to improve animal welfare standards. At the end of the series, he bumps into Hayley at the supermarket. She’s just bought a couple of cheap chickens. Noooo. His experiment hasn’t worked. But she’s defiant. She can’t afford what he would like her to eat, even though she agrees with everything he’s doing. He has reached, some critics say, the limit of consumer-based and celebrity activism. He’s trying to appear to ‘ordinary shoppers’, but he doesn’t understand ‘ordinary’ realities. He’s a posh boy who went to Eton. But the supermarkets do respond to his activism. And to his activism documented in follow-up programme Hugh, Chickens & Tesco Too. There are more free range chickens in the shops as a result of this series. But is that enough? Surely anyone seriously concerned about animal welfare would be advocating veganism as the alternative? Wouldn’t that be better for the chickens? What we like about this example is what it does and doesn’t do, how it does and doesn’t work, what it includes and what it leaves out. It’s open about being imperfect.

Page reference: Ellie Beattie, Fliss Browner, Rose Hughes, Rosie Marsh, Joe Parrilla, Alice Raeburn & Maddie Redfern (2024) Hugh’s Chicken Run. followthethings.com/hughs-chicken-run.shtml (last accessed <insert date here>)

Estimated reading time: 67 minutes.

Posted on November 8, 2024January 5, 2025 by Ian Cook

Broccoli & Desire: Global Connections & Maya Struggles In Postwar Guatemala

followthethings.com
Grocery

TEACH ECONOMIC GEOGRAPHY

CHANGE CONSUMER BEHAVIOUR

CHOOSE THE RIGHT THING

FOLLOW THE THING

JOIN THE DOTS

MAKE THE HIDDEN VISIBLE

PLACE THINGS CAREFULLY

“Broccoli & Desire: Global Connections & Maya Struggles In Postwar Guatemala“
An academic book by Edward F. Fischer & Peter Benson published by Stanford University Press.
Google Books preview embedded above.

There are shoppers in Nashville USA who are conscious about their health and shop for healthy vegetables like broccoli in their local supermarkets. There are farmers in Guatemala who are trying to hold onto their land and to make a living by growing vegetables like brocolli for export markets like the USA. Each has their own rich and fascinating story to tell about their lives, their work, their dreams and desires for a better future. In this book, their lives are seen as interdependent as the authors travel along Brocolli’s supply chain, connecting these worlds and lives through detailed ethnographic fieldwork and description. They find that shoppers’ and farmers’ lives, and the impacts that they have on one another, are bound together in complex geographical and historical webs of connection. Like the best ‘follow the thing’ work, this study of a commodity that many wouldn’t think twice about on the supermarket shelf. But, once you start to examine it, ask questions about it, and start following it, what you find is often staggering in its contrasts, connections, depth and feeling. For the authors, the concept of ‘desire’ is something that this vegetable’s farmers and shoppers have in common. Could shoppers’ desire for cheap food be re-aligned into a desire for more equitable relations with farmers (even if this might cost a bit more)? Can there be foods that are good for the health and wellbeing of everyone in their supply chains? This is an admirable intention, but we haven’t been able to tell if and how this book encouraged others to think this was and to act on this way of thinking. What impact can an academic book have?

Page reference: Keith DellaGrotta and Meredith Weaver (2011) Broccoli & Desire: Global Connections & Maya Struggles In Postwar Guatemala. followthethings.com/broccoli-desire-gobal-connections-maya-struggles-in-postwar-guatemala.shtml (last accessed <insert date here>)

Estimated reading time: 12 minutes.

Posted on November 4, 2024January 5, 2025 by Ian Cook

Big Boys Gone Bananas!*

followthethings.com
Grocery

SHOW CAPITALIST EVILS

PLACE THINGS CAREFULLY

CULTIVATE RELATIONSHIPS

INVOLVE CONSUMERS

BRING MANAGERS INTO VIEW

INCLUDE A BOYCOTT

INCLUDE EMOTION

ENCOURAGE EMPATHY

MAKE THE HIDDEN VISIBLE

“Big Boys Gone Bananas!*“
A documentary film directed by Fredrik Gertten for WG Film AG, Sweden
Free trailer and on-demand stream embedded above. Search online for other streaming options here.
The second of two films on this topic. The first is “Bananas!*”. See our page on this here. See the films’ website here.

Swedish documentary filmmaker Fredrik Gertten and his small film company team are looking forward to the premiere of their courtroom documentary Bananas!* at the Los Angeles Film Festival. It follows a class action case in the California courts where a group of Nicaraguan Banana farm workers hold the Dole corporation accountable for their sexual impotence by making them use an agrochemical that had been banned because it caused it. Their case is put together by a California-based attorney, and the documentary includes grainy in-court testimony not only by the farmers but also by the Dole bosses who made the decision to continue using that agrochemical. The film documents a success story, more or less, with significant financial compensation being awarded to the workers. This is a test case. The first of its kind. So more cases will follow. More costs for Dole. More embarrassment. So Dole fights back, mounting a sophisticated public relations campaign to discredit the case (charging its lawyer with fraud) and the film (claiming it’s uncritically promoting this lawyer’s fraud). This campaign starts before the film has been screened. By people who have not seen it. News articles appear reporting that the film is a fraud. The festival is forced to withdraw it from competition, to show it at a remote theatre, and the festival director has to read out a disclaimer before it’s shown there. Then negative reviews start to appear as soon as it’s seen. Can this seemingly coordinated effort to silence corporate critique succeed? What would you do as a filmmaker if this happened to you? Gertten does what he knows best. He turns his camera on and makes a film about Dole’s attempts to discredit his film. He steps out from behind the camera to become its central character. Unbelievable things are happening to him, to the people he works with, and to the film they made together. But his film company had taken out an insurance policy that allowed them to pay for expensive legal help to fight back. They cleverly coordinate an counter-information and crowndfunding campaign. And a surprising international collection of allies come to their aid. Dole’s efforts to censor Bananas!* are a complete failure and, more than anything, make it and this Big Boys sequel a 100% must see double-bill for anyone interested in trade justice actvism. Read below to see how this story unfolds. It’s a genuine ‘David vs. Goliath’ story. You could never make this up! There’s so much to learn from this. Buckle up.

Page reference: Camilla Muirhead, Katie Lambert, Katie Joyce, Will Sensecall, Izzie Snowden, Matt Creagh & Harry Cousens (2020) Big Boys Gone Bananas!*. followthethings.com/big-boys-gone-bananas.shtml (last accessed <insert date here>)

Estimated reading time: 1 hour 53 minutes.

Posted on October 16, 2024January 5, 2025 by Ian Cook

Gold Farmers

followthethings.com
Money & Finance

TEACH ECONOMIC GEOGRAPHY

FLIP THE SCRIPT

USE YOUR PRIVILEGE

START SOMEWHERE DIFFERENT

BRING PEOPLE TOGETHER

JUXTAPOSE EXTREMES

SHOW BAD & GOOD

TRANSLATE & SUBTITLE

“Gold Farmers“
A documentary film written & directed by Ge Jin
Trailer embedded above. Search here for the whole film (sometimes uploaded in parts) online.

Travelling between China and USA, filmmaker Ge Jin talks to men who play Massive Multiplayer Online Role Playing Games (MMORPGs) like ‘World of Warcraft’ and ‘Lineage’. Its players in the USA sometimes exchange real dollars for the game’s online currency in order to pay for extra game features like swords or amulets. They could earn online currency themselves in-game but, instead, talk about buying it. But that currency is produced and sold by Chinese men who play the same games all day in ‘gold farms’ to make a meagre living. Their places of work are described as ‘virtual sweatshops’ where they earn and sell virtual money through the labour of online game-play. But – unlike most – these producers and consumers meet and interact (albeit online, in the games that they play). They inhabit in the same online worlds, but as consumers and workers, buyers and sellers. This documentary film is an early example of ‘follow the thing’ activism focused on a digital commodity. So what do these players imagine and know about one another? How is one’s enjoyable leisure time activity affecting another’s full time work?

Page reference: Jack Parkin (2012) Gold Farmers (taster). followthethings.com/gold-farmers.shtml (last accessed <insert date here>)

Estimated reading time: 11 minutes.

Posted on September 20, 2024January 26, 2025 by Ian Cook

China, Britain And The Nunzilla Conundrum

followthethings.com
Gifts & Seasonal

CHOOSE THE RIGHT THING

BRING MANAGERS INTO VIEW

INVOLVE CONSUMERS

FIND LOST RELATIONS

MAKE IT FUNNY

“China, Britain And The Nunzilla Conundrum“
A radio documentary presented by Anna Chen (a.k.a. Madam Miaow), produced by Sally Heaven for BBC Radio 4.
Audio clip embedded above. Listen to the full radio documentary on the BBC website here (when available, with account, screengrab above) and on Box of Broadcasts here (with University subscription).

Chinese-English comedian and writer Anna Chen loves kitsch, ‘tat’, and (to some) offensive ‘stocking filler’ gifts like the clockwork fire breathing nun ‘Nunzilla’ and ‘Dashboard Jesus’ (not to mention elastic band holder ‘Mummy Mike’ and singing fish ‘Billy Bass’). Unsurprisingly, they’re ‘Made in China’ but, she wants to find out, what do they tell us and the people who design and make them about Western culture, religion and values? What gets lost and found in translation? And what do the factory workers who make them think they are for? How do they imagine the people who buy them? And what can tracing the relations between the designers, makers and consumers of cheap plastic kitsch tat tell us about China-UK relations? This is a serious piece of cross-cultural commodity following. It’s enjoyable and worrying. But there aren’t any exploited workers. What’s it hoping to achieve?

Page reference: Ian Cook et al (2024) China, Britain And The Nunzilla Conundrum. followthethings.com/china-britain-and-the-nunzilla-conundrum.shtml (last accessed <insert date here>)

Estimated reading time: 15 minutes.

Posted on August 28, 2024February 4, 2025 by Ian Cook

Primark – On The Rack

"A little deeper into the squalour and another rung down the ladder of exploitation. Children. Several young boys working on the same Primark vest we saw those women sewing earlier...
... one could be as young as 9 or 10. They're testing the stitching so the sequins don't end up falling off in the hands of customers back in Britain. When we asked their ages, their manager kept silent."
[The film then briefly shows the vest's 'atmosphere' label. This is a Primark band promising customers affordable fresh fashion]

followthethings.com
Fashion

“Primark – on the rack“
A documentary film presented by Tom Heap & produced by Frank Simmonds with Dan McDougall for BBC TV’s Panorama series.
Screenshot slideshow of the contested scene embedded above. Watch on Box of Broadcasts (with institutional login) here.

The BBC produces an exposé of cheap clothing retailer Primark. It finds children making its clothes, and sewing and testing their sequins, in factories, slums and refugee camps in India. Primark is asked to contribute to the film before it’s shown. Instead, they decide to cut ties with the supply chains featured, then launch a website to counter the film’s claims. They research the film’s research to pick apart its claims, and then complain to the BBC that one 45 second scene (the one in the screenshots above) is fake. Their critic-silencing strategy has mixed success. The BBC is forced to admit that it cannot be 100% sure that the scene wasn’t faked, and the Panorama team are forced to hand back an award they were given for the film. But Primark’s persistent public attempts to silence this investigative journalism draws attention – for years – to the company’s reputation as the ‘poster boy of child labour in the UK’. Supporters of the film highlight the other 3,555 minutes of the film that Primark didn’t claim the producers had faked? Then, 5 years after the film was broadcast, the Rana Plaza factory complex in Dhaka, Bangladesh collapses and over a thousand garments workers are crushed to death making high street clothes. Journalists, filmmakers and others keep this tragedy relentlessly in the news. UK newspaper headlines refer to this as the ‘Primark factory’. There’s no way that this footage is fake. Primark has to react differently this time.

Page reference: Kate Adley, Richard Keeble, Pippa Russell, Noora Stenholm, William Strang and Tuuli Valo (2025) Primark – on the rack. followthethings.com/primark-on-the-rack.shtml (last accessed <insert date here>)

Estimated reading time: 124 minutes.

Posted on August 28, 2024January 27, 2025 by Ian Cook

The 2 Euro T-Shirt – A Social Experiment

followthethings.com
Fashion

ACTIVIST VENDING MACHINE

CHANGE CONSUMER BEHAVIOUR

“The 2 Euro T-Shirt – A Social Experiment“
A repurposed vending machine & film made for Fashion Revolution Germany by BBDO & Unit9.
Uploaded to YouTube & embedded in full above.

To mark the second anniversary of the collapse of the Rana Plaza garment factory complex in Dhaka, Bangladesh, Fashion Revolution activists in Germany placed a t-shirt vending machine in a public square in Berlin. Shoppers were invited to insert ‘only 2€’ to buy a t-shirt. Before it was dispensed, however, the machine showed them a short film about ‘Manisha’, one of millions of people working in the sweatshops where it could have been made. Shoppers were then presented two options: to get the t-shirt or to donate the 2€ they inserted to the Fashion Revolution movement. Would ‘people care when they know’? Especially at the ‘point of sale’. That was the experiment. The vending machine filmed shoppers as they decided. What were their reactions? What did they choose to do? The YouTube video went viral. What would you do? Buy or donate?

Page reference: Olivia Boertje, Jo Ryley, Alec James, Tori Carter, Becky Watts and Rachel Osborne (2016) The 2 Euro T-Shirt – A Social Experiment. followthethings.com/the-two-euro-t-shirt-experiment.shtml (last accessed <add date here>)

Estimated reading time: 80 minutes.

Posted on August 28, 2024January 28, 2025 by Ian Cook

Mardi Gras: Made In China

followthethings.com
Fashion | Gifts & Seasonal

SHOW CAPITALIST EVILS

JUXTAPOSE EXTREMES

HUMANISE WORKERS

HUMANISE THINGS

BRING MANAGERS INTO VIEW

INVOLVE CONSUMERS

CHOOSE AN AUDIENCE

SHOW IT BACK

“Mardi Gras: Made In China“
A documentary film directed by David Redmon for Carnivalesque Films.
Trailer and pay-per-view stream embedded above. Search online for streaming availability here.

During the Mardi Gras celebrations in New Orleans, USA, a tradition has emerged in which women who bear flesh have strings of plastic beads thrown at them to wear. Filmmaker David Redmon films this revelry and travels to Fuzhou, China to meet the ‘easy to control’ women who make those beads. He films their high speed, low wage, work and returns to New Orleans to show this footage to drunken revellers. He’d done the same thing in Fuzhou, showing the factory workers how the beads they made were ‘consumed’. The film connects women in China making plastic beads for women in the USA to wear, but under very specific, throwaway circumstances. So what were their reactions to seeing these hidden relationships? How did they make sense of this? Or push it to one side? Or find it funny? What happens when labour exploitation meets carnival excess? Where did these beads go afterwards? Who cleaned them up as trash? Why were they sent to US military personnel in Iraq in care packages? And did those factory workers really tell the director that their jobs were fun and well paid? Who can you trust to translate what people tell you? All of these dramas generated heated debate. Not least about trade justice activism like this being a ‘buzzkill’. But what’s the way forward? The film doesn’t suggest one.

Page reference: Grace Chu, Stephanie Hong & Jasmine Lee (2014) Mardi Gras: Made In China. followthethings.com/mardi-gras-made-in-china.shtml (last accessed <insert date here>)

Estimated reading time: 53 minutes.

Posted on August 19, 2024January 10, 2025 by Ian Cook

The Letter In The Saks 5th Avenue Bag

followthethings.com
Fashion | My shopping bag

“The Letter In The Saks 5th Avenue Bag“
A letter written by Tohnain Emmanuel Thiong in a Chinese prison factory, found in New York in a Saks 5th Avenue shopping bag by Stephanie Wilson and posted online.
Reproduced in full above.

Stephanie Wilson buys a pair of Hunter rain boots at a high end department store – Saks Fifth Avenue – in New York City. Rummaging through the ‘free with purchase’ bag, she is shocked to find a handwritten letter in English that begins ‘HELP! HELP! HELP!’ and a tiny passport photo. It’s from a Cameroonian man who made that bag it in a Chinese prison factory. With the help of an NGO and a journalist, she finds him. This ‘message in a bottle’ definitely wasn’t a hoax (or was it?). But how was he able to write it? How many did he write? What danger was he in by doing this? All of these questions could be answered. It helped that he’d written his Yahoo email address on the back. And that he was no longer in prison, or in China, when they emailed him. Could a short letter like this have a big impact on the sourcing of these bags? What were the chances that someone would find and act on one? Its discovery, the detective work that it sparked, and the issues that it raised, went viral. Which companies want their branded goods to be made in jail by falsely imprisoned, tortured and molested inmates? It’s not just the commodities that a store sells that shoppers should be worried about. It’s the bags, the tills, the escalators… everything that contributes to the shopping experience. Workers’ rights are everywhere. Including in office furniture allegedly made in US prisons. Fact-check!

Page reference: Will Kelleher & Ian Cook (2014) The Letter In The Saks 5th Avenue Bag. followthethings.com/the-letter-in-the-saks-5th-avenue-bag.shtml (last accessed <insert date here>)

Estimated reading time: 37 minutes.