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iPhone 3G – Already With Pictures! (aka ‘iPhone Girl’)

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Electronics

iPhone 3G – Already With Pictures! (aka ‘iPhone Girl’)
Three photos of an anonymous iPhone factory worker found on a new iPhone and posted on the MacRumors forum by markm49uk.
MacRumors post screengrabbed and shown above. See the original post (and comments) here.

markm49uk has just bought a new iPhone 3G. He’s carefully unboxed and unwrapped it. He turns it on. Checks the photos. And find that it’s come pre-loaded with three images. It’s a young Chinese woman, seeming working on an iPhone production line. She’s smiling, making peace signs with her hands. She looks happy. markm49uk is curious. He posts the photos on MacRumors to see if anyone else has found fun photos like these on their new iPhones. Nobody else seems to have, but his post ignites an international ‘whodunnit?’ that starts in MacRumor comments and spreads far far beyond as forum members re-post the photos and markm49uk’s questions elsewhere. Who is this person? Where does she work? Will she get in trouble for this? Is she working in one of the Apple factories in China where workers have been committing suicide because of the working conditions? Why does she look so happy? Is she an Apple (or Foxconn – their manufacturer) plant? Is she just smiling because she’s having her photo taken? Why is someone taking her photograph with the phone that markm49uk bought? Are they testing its? Are all smartphones tested like this? Why weren’t these photos erased? What did markm49uk do with those photos? Did he keep them on his phone? Other people downloaded one to add to their phone’s home screen. To acknowledge the labour that went into their phone. They said it was partly her phone too because she helped to make it. So she should be visible. We, and so many others who came across these photos, love this example. It’s inspired other Apple activism because of its surprising warmth and humanity. Part of the reason it went viral is that it was a mystery for people to solve. There were so many unanswered questions! Another reason is because so many commenters thought this was an accident. All of the other worker ‘message in a bottle‘ examples on followthethings.com imagine a consumer receiving their message and hopefully doing what they ask them to do. But this example has no explicit message. Nobody seems to know what this young woman – and the person who took her photos – is trying to say. All of the tactics buttons we’ve chosen above are based on an assumption that the work we feature is a) activism and b) deliberate. But what if it’s just a few fun photos that one workmate took of another and forgot to delete? Why would such a simple accident cause such a stir? Why would it cause so many people to talk about trade injustice in Apple’s supply chains? We think it’s simple. Apple’s press at the time was all about worker suicides in its Chinese factories. But this worker seemed to be happy. How could that be possible, even in the few moments it takes to snap a few phone pictures? For many, these photos show something different. The discussions are fascinating.

Page reference: Ian Cook et al (2024) iPhone 3G – Already With Pictures! (aka ‘iPhone Girl’). followthethings.com/iphone-3g-already-with-pictures-aka-iphone-girl.shtml (last accessed <insert date here>)

Estimated reading time: 71 minutes.

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‘I Found This In A Box Of Halloween Decorations’ (+ Letter from Masanjia)

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Gifts & Seasonal

“‘I Found This In A Box Of Halloween Decorations’ (+ Letter from Masanjia)”
A letter written by ‘Mr Zhang’ (Sun Yi) in a Chinese prison factory and found in a box of Kmart Halloween decorations bought in Oregon, USA by Julie Keith (+ a documentary film starring Sun Yi and Julie Keith directed and produced by Leon Lee for Flying Cloud Productions).
Letter posted online by Julie Keith, reproduced in ‘Letter From Masanjia (trailer embedded above). Search online to watch the documentary here.

In 2013, shopper Julie Keith is unpacking a box of styrofoam Halloween decorations she bought from her local K-Mart. In between the ghoulish plastic gravestones, she finds a folded-up letter. It’s written in English by someone who says that they’re a prison factory worker in China who has helped to make this product. They give the address of the prison (called Masanjia) and say that its inmates work long hours and have been tortured, beaten and insulted. It asks its recipient to forward the letter to the ‘World Human Rights Organisation’. Julie thinks it’s genuine and posts o photo of the letter on her facebook with the caption ‘I found this in a box of Halloween decorations’. It gets a flurry of responses. Is it genuine? What should she do with it? There isn’t a ‘World Human Right Organisation’. The discussions spread. The post is shared many times. Soon it’s being reported on the local TV news. Next it’s a global news story. Who is this person? How did they write this note? How did they smuggle it into a box of Halloween decorations? How many letters did they write? What did they hope would happen? What danger were they in for doing this? Can journalists find the author and verify the story? And, most importantly, why are ‘made in China’ goods coming from factory labour? Isn’t that illegal? Next, this story is picked up by a documentary filmmaker who tries to answer these questions, and more. He find the author, now out of prison but still living in China. They film secretly. Sun Yi is not only the best travel guide but – helpfully – is also a cartoonist who draws the scenes of his captivity and factory labour to add unfilmable footage to the documentary. The filmmaker arranges for the Sun Yi and Julie Keith to meet in person. It’s an emotionally charged scene. She hands him the letter, they talk about their connected lives and the impact that the story about their connection has had on both of them. They are so happy to see eachother. They seem to care deeply about one another because, together, they have accidentally (her) and on purpose (him) become trade justice activists. They agree that they’re doing the right thing. But what are the consequences? He sought to expose this system of prison labour in China, but she didn’t. It’s illegal to import goods into the USA that are made with forced labour. That’s hugely problematic for the Chinese prison factory complex. So it’s hugely risky for him as the person who was instrumental in exposing this, helping to turn it into an international news story by hopefully writing a letter to an unknown consumer that asked for help. For us, this is an extraordinary example of trade justice activism because of its documentation (there’s so much!) and its impacts (so huge, unexpected and sad).

NB – this page currently focuses on the letter and will be updated to add details about the film.

Page reference: Harry Marriot, Alex Partington, William Finley, Milly Bowen, Sarah Murray & Jenny Sharp (2014) ‘I Found This In A Box Of Halloween Decorations’ (+ Letter from Masanjia). followthethings.com/i-found-this-in-a-box-of-halloween-decorations.shtml (last accessed <insert date here>)

Estimated reading time: 34 minutes.

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Cries For Help Found In Primark Clothes (a.k.a. ‘Labelgate’)

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Fashion

“Cries For Help Found In Primark Clothes (a.k.a. ‘Labelgate’)”
Social media posts by Rebecca Jones, Rebecca Gallagher, and Amnesty International Northern Ireland.
Label photos originally posted online embedded above.

Shoppers Rebecca Jones and Rebecca Gallagher find an extra label in dresses they buy from Primark stores in South Wales. One says ‘Forced to work exhausting hours’, the other ‘Degrading sweatshop conditions’. Belfast shopper Karen Wisinska then finds a letter in the pocket of some Primark shorts. It’s written in Chinese, but starts ‘SOS! SOS! SOS!’. It seems to be a coincidence. Rebecca, Rebecca and Karen post them online to share what they have found with their friends and followers. Their posts set off an international ‘whodunnit?’ which makes the national news and ties the company’s PR department in knots. Are they genuine? Are they mischief-making of an artist or activist? Either way, is what they say true?

Will Kelleher & Ian Cook (2014) Cries for help found in Primark clothes (a.k.a. ‘labelgate’). followthethings.com/cries-for-help-found-in-primark-clothes.shtml (last accessed <insert date here>)

Estimated reading time: 93 minutes.

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Help Me Please PMP Staff Are Evil

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Ship my order

Help Me Please PMP Staff Are Evil
An anonymous note found in a make-up advent calendar ordered from amazon.co.uk and reported in the Daily Mirror newspaper.
Photograph of note reproduced above.

‘A mum says her teenage daughter discovered a ‘help me’ note hidden inside an Amazon Christmas delivery. Kim Dorsett said April, 13, found the words scrawled onto an invoice inside a £30 make-up advent calendar ordered by her dad Philip. The note said: ‘Help me please, PMP staff are evil.’ PMP is the recruitment agency used by Amazon to fill jobs at its distribution sites. The discovery comes just over a week after a Sunday Mirror investigation exposed shocking working conditions inside Amazon’s huge warehouse in Tilbury, Essex’ (Source: Selby & Taylor 2017, np link).

Page reference: Ian Cook et al (2024) Help Me Please PMP Staff Are Evil (holding page). followthethings.com/help-me-please.shtml (last accessed <insert date here>)

Estimated reading time: tbc minutes.

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The Letter In The Saks 5th Avenue Bag

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Fashion | My shopping bag

The Letter In The Saks 5th Avenue Bag
A letter written by Tohnain Emmanuel Thiong in a Chinese prison factory, found in New York in a Saks 5th Avenue shopping bag by Stephanie Wilson and posted online.
Reproduced in full above.

Stephanie Wilson buys a pair of Hunter rain boots at a high end department store – Saks Fifth Avenue – in New York City. Rummaging through the ‘free with purchase’ bag, she is shocked to find a handwritten letter in English that begins ‘HELP! HELP! HELP!’ and a tiny passport photo. It’s from a Cameroonian man who made that bag it in a Chinese prison factory. With the help of an NGO and a journalist, she finds him. This ‘message in a bottle’ definitely wasn’t a hoax (or was it?). But how was he able to write it? How many did he write? What danger was he in by doing this? All of these questions could be answered. It helped that he’d written his Yahoo email address on the back. And that he was no longer in prison, or in China, when they emailed him. Could a short letter like this have a big impact on the sourcing of these bags? What were the chances that someone would find and act on one? Its discovery, the detective work that it sparked, and the issues that it raised, went viral. Which companies want their branded goods to be made in jail by falsely imprisoned, tortured and molested inmates? It’s not just the commodities that a store sells that shoppers should be worried about. It’s the bags, the tills, the escalators… everything that contributes to the shopping experience. Workers’ rights are everywhere. Including in office furniture allegedly made in US prisons. Fact-check!

Page reference: Will Kelleher & Ian Cook (2014) The Letter In The Saks 5th Avenue Bag. followthethings.com/the-letter-in-the-saks-5th-avenue-bag.shtml (last accessed <insert date here>)

Estimated reading time: 37 minutes.

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